TERMS AND CONDITIONS

1. Availability of Product

I. Products are subject to availability. If we are unable to supply your chosen item

we reserve the right to substitute a product of equivalent value, quality and

colour.

II. We may deliver some flowers in bud to increase vase life.

III. Wedding packages are priced for best seasonal availability, we will select the

flowers for the package, considering style & colours.

IV. We do not guarantee specific stem types. We will work with your wish lists and if

available we will include your specified flowers/foliage’s. However, if they are

unavailable or of poor quality, we will use suitable alternatives which match

closest to your requirements.

V. All fresh flowers are subject to availability and undergo stringent quality checks

2. Order

I. To fulfil your order, we require all necessary fields contained within the order

form to be completed with the relevant information. By submitting your order

and payment details, you are consenting to be bound by our terms and

conditions contained in these Terms and Conditions and appearing anywhere on

the site

II. Payment Security We recommend you order online using our secure order form

or by phone

3. Responsibility

I. It is up to the Client/Customers to provide correct locations for deliveries. We

shall not take responsibility for lateness caused by an incorrect address.

4. Delivery

I. Delivery charges will be applicable within the specified area. If you request

delivery to remote areas which are not normally delivered to you will be advised

of any additional charges as soon as possible upon receipt of your Order Form.

II. Should a timed delivery be requested we will Endeavour to comply with request

but cannot be bound in any way to honour such a request.

III. In the instance of there being difficulties in delivering your order to the intended

recipient we reserve the right to contact the recipient using the contact details

you provide on the Order Form. If person is not available on given address at that